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Refund and Return Policy  

UniTee Design will accept returns of new and unused items only. Any shirt which has been worn or washed will be returned to the customer at the customer's expense.

Defective Items:

Defects include improperly sewn or cut items, severe discolorations, cut or damaged cloth, and gross printing errors which distort the quality of graphic design. Defects do not include minor variations in printing from one shirt to the next or minor variations in size or base shirt color.

UniTee Design will replace any defective t-shirt with a t-shirt of the same type and pattern, with UniTee Design paying for its shipping to the customer. If a suitable replacement is unavailable, UniTee Design, at its sole discretion, may offer the customer an alternate design or a full refund.

The customer must call or e-mail UniTee Design (Toll Free: 888.OUR.RBG.TEES or info@uniteedesign.com) to obtain a Return Authorization (RA) number. This number must appear on any package containing return merchandise or the package(s) will be refused. The customer must make arrangements for return of the t-shirt within two weeks of its receipt. Any non-defective t-shirts must be returned with shipping prepaid. Packages sent freight collect will be refused.

All Other Returns:

In the case of return for any reason other than a defect, the customer must call or e-mail UniTee Design to obtain a Return Authorization (RA) number. This number must appear on any package containing return merchandise or the package(s) will be refused. The customer must make arrangements for return of merchandise within two weeks of its receipt. Any non-defective merchandise must be returned with shipping prepaid. Packages sent freight collect will be refused. There will be a 20% restocking fee charged on all returned merchandise. This 20% fee will be calculated from the original selling price of the merchandise, exclusive of any shipping charges.

Should you have any questions or comments regarding UniTee Design’s refund or return policy, please contact us.

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